haybjj Privacy Policy

What Information We Collect

During registration and use of the haybjj platform, we may collect the following types of personal information:

• Identity information: full name, date of birth, and national ID number
• Contact information: mobile number and email address
• Financial information: bKash, Nagad, Rocket, or Upay account details and transaction history
• Account information: username, password (in encrypted form), and account activity
• Technical information: IP address, device type, browser information, and cookies
• Gaming information: play history, betting patterns, and preferred games

We collect only the information that is essential for providing our services. No unnecessary information is collected.

Methods of Data Collection

haybjj collects your information in the following ways:

• Registration form: when you create an account on our platform
• Identity verification process: for account verification and security
• Transaction processing: during deposits and withdrawals
• Customer support: during communication via live chat or email
• Automated methods: through the use of cookies, log files, and web beacons

Purpose of Data Use

haybjj uses your collected information for the following legitimate purposes:

• Managing accounts and verifying identity
• Processing deposit and withdrawal transactions
• Providing customer support and technical assistance
• Preventing fraudulent activity and ensuring security
• Meeting legal and regulatory obligations
• Monitoring your gaming habits to ensure responsible gaming
• Improving the platform and launching new services
• Sending relevant offers and promotional information with your consent

We never sell your information to third parties for advertising purposes.

Data Sharing and Disclosure

haybjj does not share your personal information with third parties, except that information may be disclosed in the following limited circumstances:

• Payment processors: with payment providers such as bKash, Nagad, Rocket, and Upay to process transactions
• Legal authorities: on the basis of a court order or a valid government request
• Third-party technology partners: to assist with platform operations — under strict confidentiality agreements
• Fraud prevention agencies: in cooperation to prevent money laundering and fraud

We have strict data protection agreements with all third parties to whom information is provided, and they are required to comply with our privacy standards.

Data Security Measures

haybjj uses industry-standard security technology to keep your personal information safe:

• 256-bit SSL (Secure Socket Layer) encryption technology
• Secure data storage servers and regular security audits
• Two-Factor Authentication support
• Automated suspicious activity detection system
• Limited employee access — only authorized staff can view data
• Regular security training and reviews

Data Retention Period

haybjj retains your information only for as long as necessary:

• Active accounts: all information is retained for as long as the account remains active
• Inactive accounts: for as long as required to meet legal and regulatory obligations
• Transaction data: may be retained for an extended period in accordance with financial record-keeping regulations
• In the case of legal disputes: relevant information is retained until the dispute is resolved

After the designated period, your information is securely deleted or anonymized.

Your Rights

As a user of the haybjj platform, you have the following rights:

• Right of access: the right to know what information we hold about you
• Right to rectification: the right to request correction of inaccurate or incomplete information
• Right to erasure: the right to request deletion of your information in certain circumstances
• Right to restrict processing: the right to request that data processing be limited in certain circumstances
• Right to data portability: the right to receive your information in a structured and readable format
• Right to object: the right to object to the use of your information for specific purposes
• Right to withdraw consent: the right to withdraw any permission given on the basis of consent at any time

To exercise these rights, contact us via 24/7 live chat or email. We will respond to your request within a reasonable time.

Policy on Minors and Age Restrictions

haybjj is a responsible gaming platform. Our services are available only to those aged 21 and above.

• Age is verified at the time of registration and accounts for those under 21 are not approved
• We do not intentionally collect any personal information from those under 21
• If we become aware that information has been collected from a person under 21, it will be deleted immediately

If you believe that information belonging to a person under 21 is in our system, please contact us.

External Links and Third-Party Services

The haybjj platform uses third-party services such as game providers and payment processors (bKash, Nagad, Rocket, Upay). These third parties have their own privacy policies and operate independently.

• Your financial information when using a payment gateway is handled in accordance with the relevant provider's security policy
• Game providers (Pragmatic Play, Spribe, JILI, etc.) operate their games within their own technical systems
• haybjj is not responsible for the privacy policies of these third parties, but we work only with trusted partners

Cookies Policy

haybjj uses cookies and similar tracking technologies for the following purposes:

• Essential cookies: required for the core functions of the platform — login sessions, security, and saving preferences
• Performance cookies: collecting anonymous usage data to improve platform speed and functionality
• Preference cookies: to remember language, theme, and other personal preferences
• Analytics cookies: analyzing aggregate data to understand site usage

You can manage cookies at any time from your browser settings. However, disabling some cookies may limit certain features of the platform.

International Data Transfers

Our servers and technology infrastructure may be located in various countries. Your information may be transferred outside Bangladesh. In the case of such transfers:

• The necessary contractual safeguards to protect data are ensured
• It is verified whether adequate data protection standards exist in the recipient country
• Encryption is used to ensure the confidentiality and security of the data

Policy Changes and Updates

haybjj may update this privacy policy from time to time. In the case of any significant changes:

• The "Last Updated" date at the top of the policy will be changed
• Users will be notified of important changes via email or platform notification
• Continued use of the platform after the new policy takes effect will be considered as your consent to the new policy

We always recommend that you visit this page regularly to stay up to date with the latest policy.